When you make a purchase with LED Monkey, we want to ensure that everything about it is just right for you! With this in mind, we’ve come up with a delivery protocol that should suit you down to the ground. Take a look:
Our Delivery Times
We aim to dispatch all customers’ items within 24-Hours of the order being placed with us.
Orders that are placed before 14:00 (2pm) will be shipped the very same day. However, orders cannot be dispatched on Saturdays or Sundays, and any orders placed over the weekend will be dispatched first thing on Monday morning.
To ensure the speediest shipping available, you can choose from two different delivery options. These are as follows:
Royal Mail Delivery – £2.99
- Guarantees delivery to your door within 2-5 days;
- Gives you the option of signed-for delivery;
- Has an on-line confirmation of delivery.
Premium Next Day Service with DPD – [Price tbc]
- Guarantees delivery to your door within 24-Hours, Monday-to-Friday;
- Gives you the opportunity to choose a 1-Hour delivery timeslot;
- Enables you to have your order delivered on a Saturday** if you wish;
- Allows you to track the progress of your delivery from the LED Monkey dispatch centre to your door with DPD’s revolutionary “Follow My Parcel” system, which displays the location of your DPD driver in relation to your delivery address;
- Shows the position of your parcel in the driver's overall delivery schedule;
- Lets you know when the driver is just 15 minutes away;
- Gives you the option to reschedule your delivery or have your goods delivered to a neighbour;
- Displays the parcel's entire tracking history.
*price per 30kg
**Extra charge for Saturday delivery